Betting Rules

Richards Casino provides betting and gaming services subject to applicable Australian laws, regulatory requirements and the rules shown on the relevant product or event page. These rules apply to bets placed through the website, mobile website or any other approved channel made available to eligible players.

You must be legally permitted to use online gambling services in your location and must provide accurate information when opening or using an account. You are responsible for checking that gambling is lawful for you before placing a bet. Richards Casino may apply location, identity, age, account or access checks where required.

A player must use only their own account and payment method, unless an alternative arrangement has been expressly approved. Accounts must not be shared, transferred, sold or used by another person. You are responsible for keeping your login details secure and for notifying Richards Casino if you believe your account has been accessed without permission.

• Players must meet the applicable minimum age requirement and any other eligibility conditions.
• One person must not create or operate multiple accounts without approval.
• Bets must be placed using funds that belong to the player and are available in the account.
• Players must review the selection, stake, odds and other details before confirming a bet.
• Attempted fraud, misuse, collusion, manipulation or other unlawful activity is not permitted.
• Richards Casino may refuse access, suspend an account or investigate activity where this is reasonably necessary.

The displayed betting information is provided for general guidance and may change before a bet is confirmed. Odds, prices, event details, availability and markets should always be checked at the point of placement. A displayed price does not guarantee that a bet has been accepted.

A bet is normally submitted by selecting a market or game, entering or confirming the stake, reviewing the applicable details and completing the confirmation process. A bet is accepted only when the betting system records it as accepted. A request, slip, screen or message showing that a bet is being processed is not, by itself, proof of acceptance.

Once accepted, a bet will generally be binding and cannot be changed or withdrawn unless the relevant product rules, a displayed option or an approved customer process allows this. Players should take care before confirming a bet, particularly where selections, odds or stakes have been changed.

System errors and incorrect information

If a technical, pricing, display or other obvious error affects a bet, Richards Casino may take reasonable steps to correct the error. This may include voiding an affected bet, settling it using the correct information or correcting an account entry, subject to applicable law and the rules for the relevant product.

A bet may be rejected, delayed, limited, suspended or cancelled where there is a system issue, an interruption to a service, a market or event problem, a suspected breach of these rules, or another legitimate operational or legal reason. Where a bet cannot be accepted, any applicable stake treatment will be handled in accordance with the relevant rules and legal requirements.

Bet records

The account history or other official record held by Richards Casino will generally be used to confirm whether a bet was placed and accepted. Players should check their account history after placing a bet and keep their own records where appropriate. If a bet appears to be missing, duplicated or incorrect, it should be reported through the available support process as soon as possible.

1. Select the intended market, game or selection.
2. Enter the intended stake and review the displayed details.
3. Check any applicable terms, restrictions or special rules.
4. Confirm the bet only when the information is correct.
5. Check the account history for the final acceptance status.

Each market or betting product may have its own rules covering eligible events, selections, outcomes, starting times, abandoned events, postponed events, non-runners, participant changes and other circumstances. The rules displayed for the relevant market take priority where they provide specific information.

Results are settled using official results or other reliable information appropriate to the event or product. The relevant result may be based on the outcome declared by the authorised event body, competition organiser, governing body or another recognised source. A later amendment may not necessarily change a completed settlement unless the applicable rules or legal requirements require a review.

Where an event is postponed, abandoned, interrupted, rescheduled or materially changed, the bet may be settled, voided or otherwise treated in accordance with the specific market rules. The same approach may apply where a participant withdraws, a fixture changes, a venue changes or the event does not proceed as originally advertised.

For casino and other games, settlement is determined by the game rules, the recorded game result and the applicable account transaction record. Players should review the rules shown for a game before playing, including information about qualifying outcomes, rounds, features and any relevant restrictions.

Multiple and combined bets

Combined, multiple or related bets may be subject to additional conditions. Some selections may not be permitted together, and a bet may be rejected or adjusted where selections are dependent on one another or cannot fairly be combined. The available bet type, displayed price and any applicable product rules should be checked before confirmation.

If a bet includes more than one selection and one selection is voided, the remaining selections may be settled under the rules for that bet type. The outcome can therefore differ from a single bet on the same selection. Players should understand the possible effect of cancellations or void selections before placing combined bets.

Disputes and corrections

If you believe a bet has been settled incorrectly, review the applicable rules and raise the matter through the available support channel. Include the relevant account or bet information, event or game details and the reason for your query. Richards Casino may review system records, settlement information and other relevant evidence before making a decision.

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Only bet with money you can afford to lose. Before playing, consider setting a personal budget and time limit, and avoid gambling when affected by alcohol, drugs, stress or other circumstances that may affect your judgement.

• Set a spending limit and do not exceed it.
• Keep track of deposits, stakes, losses and time spent gambling.
• Take regular breaks and avoid chasing losses.
• Do not borrow money or use essential household funds for gambling.
• Do not gamble to solve financial, personal or emotional problems.
• Ask for support if gambling stops feeling enjoyable or becomes difficult to control.

Richards Casino may provide responsible gambling tools and account controls, which can include deposit controls, activity information, time reminders, temporary breaks or account closure. Availability and operation may depend on the service and applicable requirements. Requests for a restriction or closure should be made through the available account or support process.

A self-exclusion or account closure request should be taken seriously. You must not attempt to bypass a restriction by creating another account or using another person's account. If you are concerned about your gambling, seek assistance from an appropriate gambling support service or qualified professional in Australia.

Changes to these rules

These Betting Rules may be updated from time to time to reflect changes to products, systems, legal requirements or operating practices. The current version will be made available on the website. You should review the rules before placing new bets. Where a specific market or game contains additional rules, those rules apply to the relevant activity.

If any part of these rules is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. Nothing in these rules is intended to remove or limit a right or protection that cannot lawfully be excluded.