Cookies Policy

Cookies are small text files that a website may store on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device and remember certain information about a visit. Cookies can help a website operate correctly, improve performance, remember preferences and provide information about how the website is used.

Some cookies are placed by Richards Casino, while others may be placed by third-party service providers that support website functions, security, analytics, advertising or other services. Similar technologies, such as pixels, tags, software development kits and local storage, may work in comparable ways. In this policy, we use the term “cookies” to refer to cookies and similar technologies unless stated otherwise.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains on your device can vary depending on its purpose and your browser settings.

Cookies do not usually identify you directly by name. However, information collected through cookies may be linked with other information associated with your account, device or use of the website. Where required by applicable law, we will obtain consent before using non-essential cookies.

Cookies may be used for several purposes. The types of cookies used on the website may change over time as features, services and legal requirements develop. The main categories are described below.

Strictly necessary cookies

These cookies are needed for core website functions. They may support account access, secure areas, session management, fraud prevention, responsible access controls, load balancing and other essential processes. Without these cookies, some parts of the website may not function properly. Because they are necessary for the operation or security of the website, they may not be available for opt-out through standard preference tools.

Functionality cookies

Functionality cookies help remember choices and preferences, such as language, region, display settings or other selections made during a visit. They can make the website more convenient by reducing the need to enter the same information repeatedly. If you disable these cookies, some preferences may not be remembered and parts of the website may be less personalised.

Analytics and performance cookies

These cookies help us understand how visitors use the website. They may collect information such as pages viewed, links selected, approximate location, device type, browser type, visit duration and technical errors. This information is generally used in aggregated or pseudonymised form to monitor performance, identify problems, improve content and make the website easier to use.

Security and compliance cookies

Some cookies help protect the website, accounts and users from unauthorised activity, automated abuse, suspicious behaviour and other security risks. They may also assist with age, identity, jurisdictional, responsible gambling or regulatory controls where these processes apply. These cookies support the safe and lawful operation of the website.

Advertising and marketing cookies

Where used and permitted, marketing cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content or deliver advertising that is more relevant to a user. We will use these cookies in accordance with applicable requirements and any choices you make through the cookie preference tool. Disabling them may not remove all advertising, but it may make advertising less relevant.

Third-party providers may set or access cookies when they provide services through the website. These providers may include technology, security, analytics, payment, customer support, content, advertising or platform providers. Their cookies may allow the relevant service to function, help us measure performance or support security and compliance activities.

Third-party providers may process information in accordance with their own privacy notices and terms. Their practices may change independently of Richards Casino. We take reasonable steps to select and manage service providers appropriately, but you should review the relevant third party’s information if you want to understand its practices in more detail.

Information collected through cookies may be processed in Australia or another country, depending on the service involved and the location of the provider. Where personal information is handled, our Privacy Policy explains the broader approach to collection, use, disclosure, storage and access. We aim to manage information in accordance with applicable Australian privacy requirements.

The website may contain links to external websites or services. Those websites are not controlled by Richards Casino, and their cookie practices may differ from ours. You should read the applicable privacy and cookie information before providing information or using an external service.

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, you can use it to accept or refuse optional categories of cookies. Your choices may be saved in a cookie or similar technology so that the preference tool does not repeatedly ask you during the same period. You can revisit the tool where it is available to review or change your choices.

You can also manage cookies through your browser or device settings. Most browsers allow you to view, block, delete or limit cookies. Instructions vary between browsers and devices, so you should consult the relevant help or support information. If you use multiple browsers or devices, you may need to set your preferences separately on each one.

• Blocking all cookies may prevent account, security or other essential website functions from working correctly.
• Deleting cookies may remove saved preferences and require you to make certain choices again.
• Disabling analytics cookies may limit our ability to understand and improve website performance.
• Opting out of marketing cookies may not stop all advertising, but it may reduce personalised advertising.
• Cookie choices may not affect information collected through other methods, such as account activity or server logs.

If you use privacy, advertising or tracking controls provided by your browser, operating system or device, some website features may operate differently. These controls may also apply only to a particular browser or device and may not automatically apply to all future visits.

We may update this Cookies Policy from time to time to reflect changes to the website, the cookies and services we use, technology, operational practices or applicable law. When we make changes, we will publish the updated version on this page and revise the date or other notice information where appropriate. Your continued use of the website after an update may be subject to the revised policy.

For more information about how Richards Casino handles personal information, including access, correction, security, retention and privacy enquiries, please read our Privacy Policy. If you have a question about this Cookies Policy or your cookie preferences, use the available contact or support channel shown on the website. We will not include contact details in this policy where they are not provided.

This policy is intended to provide general information about cookies used on the Richards Casino website. It does not change any applicable terms, account conditions, responsible gambling information or other legal requirements. Where a specific notice or consent request appears on the website, that notice may provide additional information about the relevant technology or choice.